The key to customer relations management

Don’t send out an email that starts:

Dear XX XXXXX

…then contin­ues with:

Thank you for recently enter­ing our North Carolina Sweet Potato compet­i­tion in conjunc­tion with Sainsbury’s, Onlinetravel.com and American Airlines.

You what? I entered a Sweet Potato compet­i­tion!? When?

We received an incred­ible number of entries and on this occasion we’re sorry to advise that you weren’t one of our lucky winners.

Now you’re just being mean :-(

If you would prefer not to receive this type of inform­a­tion please click here.

You complete numpties. There’s no link to click! GAAAAHHH!!!

7 Responses to “The key to customer relations management”

1. Simon

That Jamie Oliver is desper­ate to get us to try something differ­ent isn’t he. Go on Olly, sweet potato and rhubarb, pukah tuka.

2. Weon

So, tell us the recipe you prefer for Sweet Potato. I like it roasted or mashed.

3. matt

That’s not fair is it, I’d like to win a year’s supply of Jaffa Cakes, or something more useful anyway :)

4. Olly

How could a year’s supply of Jaffa Cakes be anything other than useful?

5. matt

that’s true.. I always wondered how they quantify ‘A Year’s Supply’ of anything that you win..

One man’s year’s is another man’s week’s ;)

6. Olly

Especially when it comes to you and the magical jaffa cakes ;-)

7. matt

They are magical.